Why a routine didn't run

Check these, in order:

1. Is it On? Look at its switch in Routines.
2. Does it have an agent? A routine without one shows "Unassigned — pick an agent".
3. Is the app connected? App-event routines need the app connected in Connected Apps. If it shows Not connected, reconnect it.
4. Are you out of credits? New work pauses at zero. See Settings › Plan & billing.
5. Are agents halted? Settings › Budget & safety › Halt all agents stops all routines.
6. Working hours or a paused agent? Check the agent's Settings tab.
7. On the free plan, routines pause when nobody has opened the workspace for 3 days, or when credits fall below 100, and app events stop after 20 a day. They wake up by themselves once you're back or the day resets.

Open the routine's Runs tab to see each run and what happened.

Related: My agents stopped working