An email or message went to the wrong person

Actions that leave your workspace wait for your approval unless you raised an agent's autonomy, so first check the agent's level on its Settings tab.

To prevent it happening again:

• Put the agent on Ask me first or Ask only when risky.
• In Connected Apps, set the app's send action to Always ask.
• Add a red line, for example "Never email anyone who isn't already in our Contacts table."
• Check the contact details in your tables are right.

The task's Timeline shows exactly what was sent and why. Sent emails can't be recalled from Simurg; use your email app if it supports recalling.