Teach an agent a method with skills

A skill is a how-to guide an agent reads before a certain kind of job, like "How we write a proposal" or "How to handle a refund request". It teaches a method; it doesn't give the agent new abilities.

Add a skill

1. Open the agent on the Team page, Skills tab.
2. Add a skill: give it a name (the job it covers) and a line saying when to use it.
3. Write the guide: steps, rules of thumb, what good looks like, and when to stop and ask you. Describe the job, not the buttons; the agent picks its own tools.

Skills can be switched on and off, and shared with other agents. Only the one-line "when to use" is always in front of the agent; the full guide is read only when needed, so skills don't make every task more expensive.